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How to Create a Social Media Strategy for Small Businesses

how to Create a Social Media Strategy for Small Businesses

Our Steps For Building A Social Media Strategy

Have you ever wondered how people spend a substantial portion of their online time scrolling through social media? Or why so many individuals turn to social platforms for product research? The impact of social media on our digital lives is undeniable. If you’ve ever searched for something on TikTok instead of Google, you’ve likely experienced the surprising relevance of the results.

In the realm of digital marketing, social media and SEO go hand in hand. These two strategies complement each other, contributing to brand awareness, credibility, and conversion efforts.

Here at our Edmonton-based social media marketing agency, we specialize in harnessing the power of social media to help your business achieve its objectives. Interested in our process? Let’s dive into the first chapter, where we lay the foundation for a compelling social media strategy.

Step #1: Understand your brand and vision

Before we create anything, we start with a kickoff meeting. We want to understand what makes your brand tick and your specific social media marketing goals. During this meeting, we’ll discuss things like your target audience, the types of content that will be created and shared, and any specific metrics that will be used to measure the success of both paid and organic social media campaigns. 

Our discovery meeting also lays the groundwork for our partnership – we want to get to know you! Plus, you’ll meet your dedicated Brand Manager and Strategist, the individual responsible for organizing your campaigns, providing ongoing support, and managing your project through our preferred project management tool, Asana.

It all starts with the right message.

The first step to building any marketing plan is figuring out who you are and what you do for your customers. This is where we begin developing your messaging strategy. In other words, we’ll figure out the message that attracts more customers that want to work with you.

What to consider when building your social media strategy:

Who is your Ideal Customer? Where do they spend time online? What is the problem you solve? What are they looking for on social media? 

The content and offers we create will be designed to do two things:

1. Maintain the relationship you already have.

2. Turn strangers into fans and customers.

Most people think you can just make a bunch of posts and the clients will start rolling in.

We can promise you it won’t. To scale and grow your business, we need to use the content and offers to direct customers back to your website with a call to action.


Get your copy of “How To Finding Your Ideal Client”


Step #2: Focus on social media channels that work for you

Facebook, Tiktok, LinkedIn, Twitter, Twitch, Youtube, Instagram, Pinterest… where do you even start? This is why our team takes the time to understand your business, industry, and goals, so we can help define the best channels that’ll work for your business.

For example, is Facebook still an excellent option for small brick-and-mortar stores and nonprofits?  Would their ideal customer spend their time on LinkedIn? 

We all hear that TikTok is wildly popular and continues to grow, with the 35 – 55-year-old crowd flocking to the platform. Should you?

If you are in the health and wellness, beauty, travel, or fitness industry, Instagram may still be a go-to, but brands that want to plan for the future should start considering TikTok. 

Have a look at your Google Analytics. Have you noticed any traffic from these sources? 

Step #3: Make it personal

According to Hubspot, 27 percent of respondents to a recent survey said creating engaging content is their number one challenge. As experts in social media marketing in Edmonton, we know what it takes to engage local audiences.

Part of our approach is capturing your business on-site with professional photos, videos, and stories. By creating real content with real people in local places, we help followers form a strong emotional connection to your brand.

Using the offers and content plan in step one, it’s time to put the plan into action. A batch content session is a great way to create content that’s authentic and also value-adding.

We recommend using a content creation shot list. This list should include the post topic, concept for the video, inspiration references and any script or shots that need to be taken. 

Step #4: Develop a content calendar

With the platforms nailed down and the professional content created, we get to work. Our writers, designers, photographers, and videographers work together to develop timely, engaging content that converts.

Once we’ve filled out your content calendar, we will send it to you for final approval. Nothing gets published without your explicit go-ahead. After all, this is your brand; we want to ensure we’ve nailed the messaging.

Step # 5: Ongoing management and thoughtful engagement

Beyond the actual content creation, one of the most time-consuming tasks related to social media marketing is ongoing audience engagement.

There always needs to be a helpful person on the other end of the app, adding that human engagement element.

This is often the last thing on your list as a small business owner, which is why we step in. Our team is responsible for connecting with new accounts, leaving thoughtful comments on their posts and stories and responding to comments.

Step #6: Review, assess, and pivot

In our opinion, marketing is only as effective as the data demonstrates. You’ll never know if your social media marketing is increasing your audience or conversions without the hard numbers. 

We schedule regular sit-downs to review your current social media data. We work together to determine what approach is working, what needs a change, and how we can grow your following further. 

Connect with Get Social YEG!

Want to learn more about what we do? In a nutshell, we’re a Digital marketing and SEO agency in Edmonton that creates content that Google, you and your customers will love. We help our clients organically grow their online presence using the power of social media and a highly targeted content strategy.

We love to talk – reach out to our team today!

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Get Social YEG
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Get Social YEG

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Are you ready to grow your business using digital marketing? We’re here to help!

We’ll provide you with the information you need and answer any questions you may have about S.E.O. and Social Media marketing for your small business. Our goal is to give you the best most reliable advice and provide the best SEO services in Edmonton. 

How To Contact Us:

1. Book Your Free 30-minute Consultation.  Appointments are available on Tuesday & Thursday 10 AM to 4 PM MST.  Book a call now>

2. Call Us at (587) 855-4934

2. Hours Of Operation: We are open Monday – Friday 9 – 4 and are closed on weekends & all holidays. If you need assistance, please use send us a note.

3. Join Us On Social Media. We love supporting small businesses, make sure you connect with us on our channels!

Nicole Get Social yeg

Nicole

Ad Specialist

Nicole has a natural talent for translating complex data into innovative and highly effective marketing solutions.

Nicole understands the struggle small business owners face when approaching the next level in their business. As a search engine marketing specialist with a background in analytics and economics, she helps business owners connect their marketing efforts with their financial goals. She’s only satisfied when she’s significantly improved ROI for a client, and even then, she’s not willing to stop pushing forward to achieve bigger and better results.

She’s spent the past decade enhancing her analytical skills so she can put them to work for businesses. She holds a Bachelor of Science with Honours in Economics and a Master of Arts in Economics and Finance specializing in data analytics. She is also Google certified, Bing certified, and Yahoo certified and continues to pursue education in technology and marketing.

If you can’t find Nicole frowning into her computer screen as she works out a tricky problem, you’re likely to find her relaxing or working in her garden, out to dinner with her husband to try something new, or working on her deadlifts. If you’d like to learn more about Nicole or dive deeper into digital marketing, she’d be happy to sit down for a coffee and do business together.

adam get social yeg

Adam

Web Developer

I am a web developer with over eight years of experience in the industry. I specialize in WordPress site development, honing my skills in creating dynamic, user-friendly websites that cater to a wide range of clients and needs. Though my primary focus is on WordPress theme development, I also love doing design work, bringing a unique blend of technical proficiency and creativity to every project.

Outside of my professional life, I am a dedicated family man with two daughters. I enjoy travelling with them, exploring new places, and creating memories together. In my free time, I indulge in carpentry-related activities, finding joy and relaxation in working with and crafting beautiful, functional pieces.

hayden get social yeg

Hayden

Social Media Manager

Hi! I’m Hayden, Get Social YEG’s Social Media Manager. My role on the team is to assist in the development of your social media strategy and to come up with creative ideas that connect with your audience. I have always loved to create, with my hobbies fluctuating between traditional and digital art throughout my entire life.

I am a huge cat lover and have 3 of my own. All of them happen to be black cats, but I swear I’m not a witch!

In my spare time you can find me playing The Sims or Mario Kart. Right now, I’m Toad but honestly, I could be anybody.

Dan get social yeg

Dan

Multimedia Designer

Hello! I’m Dan Michael, the video editor at Get Social YEG and a lifelong artist. I’ve been hooked on art since I was a kid, collecting Marvel and DC comics and spending hours drawing. Being an introvert, art was my escape, which eventually led me to graphic design and video editing. One of my proudest achievements is illustrating three short storybooks now used as learning materials in public schools in the Philippines!

I have two awesome kids, Liam and Saoirse, and one amazing wife. We all live in Lanao del Norte.

In my spare time, I love diving into MMORPGs or going head-to-head in 1 vs 1 games with my kids.

anna get social yeg

Anna

Senior Graphic Designer

Hello! My name is Anna. I am Get Social YEG’s Graphic Designer. Basically, I create/edit images or videos.
I have a Communications Management degree, but I fell in love with Graphic Design, and now I made a career out of it.

I am an ENFJ, but I am more of a stay-at-home extrovert. In my spare time, I either play video games or draw illustrations.

Doing designs can burn you out since you can’t be creative every day, but Gatorade, a little chocolate, and good R & B music always help get my tasks done

nathalia get social yeg

Nathalia

Project Coordinator
Nathalia is the Project Coordinator of GetSocial YEG. She helps organize and communicate the specific details of the project to team members and carries out daily tasks to keep the project on track. As a graduate of Retail Management at BUCH in KL, Malaysia, she was exposed to many businesses and that helped her sharpen her skills and develop her own work ethic. She have 8 dogs and 2 cats! She likes to spend her weekends at the beach and lately, she’s into attending leadership trainings online.
joevel get social yeg

Joevel

SEO Specialist

Joevel has been working for Get Social YEG as an SEO VA, Most of his duties involve keyword research, website audit, link building, and on-page optimization.

When Joevel was still in college at Systems Technology Institute in the Philippines, he was interested in two things: computer electronics and surfing on the web. When he learned about the field of Search Engine Optimization, he knew this is where his professional future would take him.

In his spare time, Joevel enjoys riding his motorcycle and enjoying the scenery of the countryside with his buddies. He lives in Cagayan de Oro City with his wife and kids and his dog named Olie.

Chelsea Lagos

Chelsea

Chief Executive Officer

Chelsea started her career in the web design industry in 2007 as an online content specialist, watching and taking notes as social media platforms from MySpace, to Facebook, to Instagram continued to explode and revolutionize online marketing into what it is today.

She loves watching cake decorating videos on TikTok and 90’s music.